Privacy Policy

Last Updated: February 22, 2025

1. Introduction

TechForward ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we treat it. By using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect several types of information from and about users of our services, including:

  • Contact Information:

    Name, email address, postal address, phone number, and other similar contact data.

  • Business Information:

    Company name, job title, department, and other business-related data.

  • Technical Data:

    Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

  • Usage Data:

    Information about how you use our website, products, and services.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through the use of cookies and similar technologies. This information includes:

  • Device information and identifiers
  • Browser and operating system information
  • Website usage statistics and patterns
  • IP address and geolocation data

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Business Purposes

  • Providing Services:

    To deliver the services you request, manage your account, and fulfill our contractual obligations.

  • Communication:

    To respond to your inquiries, provide support, and send important service-related notices.

  • Improvement:

    To improve our website, products, and services based on user feedback and usage patterns.

3.2 Marketing Purposes

With your consent, we may use your information to:

  • Send newsletters and promotional materials
  • Provide personalized content and recommendations
  • Conduct market research and analysis

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Data Encryption:

    All data transmission between your device and our servers is encrypted using industry-standard SSL/TLS protocols.

  • Access Controls:

    Strict access controls and authentication procedures for our staff and systems.

  • Regular Audits:

    Regular security assessments and audits of our systems and procedures.

5. Your Rights and Choices

Under applicable data protection laws, you have certain rights regarding your personal information:

  • Access:

    You can request access to your personal information and receive a copy of it.

  • Rectification:

    You can request correction of inaccurate or incomplete information.

  • Erasure:

    You can request deletion of your personal information in certain circumstances.

  • Restriction:

    You can request restriction of processing of your personal information.

  • Data Portability:

    You can request transfer of your personal information to another service provider.

6. International Data Transfers

We may transfer your personal information to countries outside your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

These safeguards may include:

  • Standard contractual clauses approved by the European Commission
  • Binding corporate rules for transfers within our corporate group
  • Derogations for specific situations as permitted by law

7. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy and notify you through appropriate channels.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

TechForward

Offshore House, Albert St, Blyth NE24 1LZ, United Kingdom

Phone: +441670359555

Email: privacy@techforward.com